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FAQ



What is the Shipping and Returns Policy?
Orders received before 3pm central time, will ship the next business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturdays, Sundays, or holidays.  Free ground shipping on orders over $100 to anywhere in the 48 contiguous United States.  For orders under $100, shipping charges are based on the weight, dimensional size, distance and service chosen. Please note that transit time begins the day after your order is shipped.

If you are not fully satisfied with a product, you must contact us within 60 days of receipt. A refund may be arranged excluding freight charges after inspection. Returned merchandise must be shipped in original packaging, freight prepaid, unused and in resalable condition, with a Return Authorization (RA) number and are subject to 10% restocking fee. We inspect all returns and reserve the right to refuse credits on damaged, misused or non-resalable items. Shipping and Handling charges are non-refundable for all returns. The customer is responsible for return shipping charges (unless the reason for return was a mistake by Napkins and Wipers.com).
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What is Airlaid?
Airlaid is a soft non-woven material with high absorbency, low linting properties.  Ideal for oils, grease and inks or as a general wiper. More absorbent than paper or linen napkins.

What is Scrim?
Scrim reinforced material is strong, durable and low linting.  Made from multiple layers of tissue reinforced by a grid of nylon threading.  This combination creates an economical wiping tool with extra scrub strength and superior wipe-dry properties.  Ideal for glass and smooth surfaces or as a general wiper.

Scrim reinforced bath towels are primarily used in the abatement/remedial industries.  These towels are ideal for anywhere a portable shower situation occurs by helping contain contaminated waste materials at the clean up site.  Employees can shower, dry off with scrim towels and toss away, all at the job site.  Disposable bath towels are also great for gyms, spas, YMCA's, golf courses, truck stops, etc.  Anywhere a shower facility is available to the public, disposable bath towels are an inexpensive way of showing your patrons you care.  All of our bath towels are available in various sizes.  Our scrim is available in 2 ply white or blue and 4 ply white or blue.

What is DRC?
DRC (Double Re-Creped Cellulose) is a non-woven wiper made of wood pulp and binders that is very durable.  The double creped process gives the material a unique stretch, softness and wipe-dry properties.  Medium linting properties.  Excellent absorbency in water, grease and oil.

What is Spunlace?
Spunlace is constructed of wood pulp and textile fibers that are bonded together using hydro manufacturing technology.  Since there are no chemical binders, hydro material is solvent resistant.  Absorbent with a cloth like feel and strength, even when saturated.  Considered lint free.

Where is sales tax collected?
We must collect sales tax on all Wisconsin sales.